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A missed or delayed flight can ruin a traveller’s schedule. Zwrotzalot.pl understands the effect it can have on passengers’ lives. To make filing a claim against an airline faster and easier, this company offers a simple claim form that only takes a minute to fill out. This company was founded in 2012 and is one of the most popular flight claims management companies in Poland and elsewhere. They have helped over 200,000 passengers get the compensation they were entitled to, which makes this company one of the largest flight claims management companies in Poland. According to this company, they win most of the cases because they send requests to compensate their clients to airlines directly — not the airports where the disruptions happened. The advantage of getting responses from airlines quickly allows Zwrotzalot.pl to get clients their compensation rather fast when compared to their competitors. Zwrotzalot.pl is a legitimate company that operates within the legal framework of Regulation (EC) No 261/2004. Please continue reading the review to find out more about it.
It must be noted that Zwrotzalot.pl is in Polish only, thus eliminating a sizeable group of potential clients. Once a passenger, that had a disrupted flight, files a claim for compensation with Zwrotzalot.pl, they reply within 24 hours, which is what people tend to expect. Their FAQ page is a good place to find answers to common questions that don’t require an in-depth analysis of a case. They offer email and phone support so clients can reach out to them whenever they need to. However, they don’t offer live chat support on their website or even a Facebook chat option, which is a bit of a drawback, but they make up for it by quickly responding via the aforementioned communication channels.
This company wins nearly all court cases against airlines and they don’t charge additional fees if they have to take an airline to court to get their clients their compensation. Submitting a claim for compensation on their website is free and they don’t charge anything if they don’t get their clients their compensation. A legal battle with an airline can be complicated and take a long time, but if an airline refuses to compensate its passengers, Zwrotzalot.pl doesn’t shy away from going to court to get their clients compensation, which they are entitled to. This company is known to work with the best legal experts in the field, which explains why they win nearly all of the cases. On average, they get their clients 397.29 EUR per passenger. What this company lacks in customer support they make up with their responsiveness and determination to get their customers their compensation.