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Customer support 2.6 / 5.0
Ease to use 2.1 / 5.0
Credibility 2.3 / 5.0
Customer reviews 5 / 5.0
3.0 out of 5
Netherlands Netherlands
Established: 2017
Employees: -
Average time to compensation: 6-10 weeks
Supporting languages: nlbgenfrdahrhuitmkplrosr
Customer support
Usability
Credibility
Customer reviews

Company charges a 25% success fee including taxes +€25 administration fee

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Flightclaimeu.com review & rating


Flightclaimeu.com is the best performing company in the Netherlands, established in 2017 with the aim to provide the rights of an air traveler. They take care of all the necessary work needed to obtain the compensation in accordance to client claims such as flight delays, overbooking, cancellations and other airline disorders. Unfortunately, there is no accurate information about the size of the company. FlightClaimEU is operating under EU Regulation 261/2004. In addition, this company is not a scam, it is legit company and in the review below you may find more information about it.

Customer support

Flight disruption compensation claim users are usually responded back instantly when using the personalized customer support. The reliable service assists customers in twelve languages – English, Bulgarian, Dutch, French, Danish, Croatian, Hungarian, Italian, Macedonian, Polish, Romanian and Serbian. There is also a FAQ tab on Flightclaimeu.com website as well as possibilities to contact them by email or phone, unfortunately, Facebook chat and live chat on the website are not provided.

Usability

Flightclaimeu.com is a user-friendly website with several features to assist clients to claim flight compensation. Unfortunately, the information about the exact possible complaint amount is not provided, also, the customers don’t have access to see claim status. The mobile friendly airline claim website works smoothly and ensures comfortable use on mobile devices. Sadly, flight compensation process is focused only on claiming and no additional tools for customers applying for air passenger rights are enabled. In short, this airline compensation company website is quite easy to use.

Credibility

Airline claim company Flightclaimeu.com seeks transparency – many details of its activity, except information about team members, are provided to public. Customers who claim flight compensation have the possibility to provide feedback on Facebook (rated 4,2 out of 5). Sadly, the company does not have TrustPilot account to provide their users feedback. The company ensures that client details are safeguarded with their advanced cookie policy in place. However, they do not comply with GDPR policy. Flightclaimeu.com is a one of the best airline claim organization in the Netherlands that is quite active on all social media channels such that the audience can obtain company news and updates offen.

Customer reviews (4) Rate company

Ramona Colea
5 years ago

Customer tailored experience . Fit to measure each individual case . Strongly recommending it .

Marleen Vdf Mulder
6 years ago

Amazing how correctly my claim has been handled. Thank you!

Avia Cce
7 years ago

These guys are going to go the extra mile for your passenger rights. Strongly recommending them!

Roman Dutch
7 years ago

Highly experienced and educated professionals with aviation, legal and claim handling expertise ! Their passion goes beyond their hard work and dedication. Strongly recommending the service!