Customer support

Flight disruption compensation claim users are usually responded back instantly when using the personalized customer support. The reliable service assists customers in twelve languages – English, Bulgarian, Dutch, French, Danish, Croatian, Hungarian, Italian, Macedonian, Polish, Romanian and Serbian. There is also a FAQ tab on Flightclaimeu.com website as well as possibilities to contact them by email or phone, unfortunately, Facebook chat and live chat on the website are not provided.

Usability

Flightclaimeu.com is a user-friendly website with several features to assist clients to claim flight compensation. Unfortunately, the information about the exact possible complaint amount is not provided, also, the customers don’t have access to see claim status. The mobile friendly airline claim website works smoothly and ensures comfortable use on mobile devices. Sadly, flight compensation process is focused only on claiming and no additional tools for customers applying for air passenger rights are enabled. In short, this airline compensation company website is quite easy to use.

Credibility

Airline claim company Flightclaimeu.com seeks transparency – many details of its activity, except information about team members, are provided to public. Customers who claim flight compensation have the possibility to provide feedback on Facebook (rated 4,2 out of 5). Sadly, the company does not have TrustPilot account to provide their users feedback. The company ensures that client details are safeguarded with their advanced cookie policy in place. However, they do not comply with GDPR policy. Flightclaimeu.com is a one of the best airline claim organization in the Netherlands that is quite active on all social media channels such that the audience can obtain company news and updates offen.

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