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Customer support2.0 / 5.0
Ease to use1.0 / 5.0
Credibility 1.6 / 5.0
Customer reviews4.9 / 5.0
2.4 out of 5
Poland Poland
Established: 2013
Employees: -
Average time to compensation: 8-12 weeks
Supporting languages: plen
Customer support
Usability
Credibility
Customer reviews

Get up to €600 in compensation. Once you have submitted the claim, the company will contact you within 2 business hours.

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Prawopasazera.pl review & rating


Established in 2013, Prawopasazera.pl is a Polish claims management company that handles claims of air passengers whose flights were delayed, cancelled or overbooked. This company does its best to get its clients the compensation they are legally entitled to under Regulation (EC) No 261/2004. There is no information on how many employees this company has, but it’s often referred to as one of the biggest claims management companies in Poland. It has has been helping its clients get compensation from airlines of up to €600 per passenger. Prawopasazera.pl is a legitimate company that operates within the legal framework of Regulation (EC) No 261/2004. Please continue reading the review to find out more about it.

Customer support

Prawopasazera.pl offers its services in Polish, English, and Russian. This company has separate claim management teams for Russia and Poland. The website has a contact form where users can enter their email address, phone number and a message describing the disruption they experienced and submit their claim that way. It must be noted that users can also contact this company via phone or Facebook Messenger to get answers to their questions quickly. Apart from that, the website has a FAQ page were delayed air passengers can get answers to the most frequently asked questions.

Usability

By switching from Polish to English or Russian, users will see a different interface than that of the Polish one and the company name shown will be not Prawopasazera.pl but Help4fly.com. Irrespective of the website’s version, there is no compensation calculator or a claim form where users could select their disruption type, destination and arrival airports, and submit a claim for compensation against an airline. Note that the website has a list with explanations stating how much in compensations air passengers can get in case of a delayed or cancelled flight or if they were denied boarding their flight. Therefore, this website has the most basic features so Prawopasazera.pl is outdone by its competition. Nevertheless, its clients can create an account where they can see status updates on their claims. The website is generally easy to use and mobile-friendly, which is always a plus.

Credibility

While Prawopasazera.pl encrypts its users’ personal information, it’s not GDPR compliant. So, while the company attempts to protect it’s users’ sensitive information, it doesn’t go all the way to ensure top-notch privacy. This company is not featured on TrustPilot, so potential clients have only its Facebook reviews to go on. Prawopasazera.pl was rated 4.9/5 which is a very good result, which goes to show that most people who used its services were satisfied with what they got.

Customer reviews (44) Rate company

Tadeusz Korytkowski
1 year ago

The Case of compensation for a flight from Berlin to London at mcu lipcu2017 a quickly and efficiently. I’ve been doing this to all the victims. I highly recommend services made by right law.

Tedi Tedi
1 year ago

We recommend services services. The Case of our claim for compensation from the ryanaier for the opozniny flight has been got in three weeks. And most importantly, a small fee.

Malgorzata Podgórska
1 year ago

Thank you very much for your commitment and making my efforts a positive end. Excellent communication, full information and support. Anyone who has trouble getting compensation for a late flight I sincerely recommend.

Marcin Wasyl Wasążnik
2 years ago

I recommend 100 %

Monika Wierzbicka
2 years ago

Very effective, I’m happy because I managed to negotiate compensation for a delayed flight. Nice service and very good customer contact. Greetings.

Małgorzata Myślińska
2 years ago

Highly recommended! Everything is going very well and fairly. I’m very pleased.

Małgorzata Muszyńska
2 years ago

Reliable company. When others said there was nothing to do, they managed to win the case. Recommend
Margaret Muszyńska.

Mewka Ewa Ewa
2 years ago

I recommend everything fast and smoothly.

Patryk Pochylski
2 years ago

Succeeded ;))) polecam����

Kas Ja
2 years ago

Transparent conditions, good contact, mega quick settlement and payment of compensation. Strongly recommend �

Anna Stankowska
2 years ago

I recommend it!
Consistent people in the right place

Katarzyna Stencel
2 years ago

Super Professional and fast service. Role Model. I got the money back from the carrier who refused to pay the damages. I highly recommend!!!!

Jan Siek
2 years ago

Quick, smooth and solid. I recommend it.

Elizka Maj
2 years ago

Quick, efficient, professionally I recommend this company 🙂 and thanks again

Renata Kaczmarska
2 years ago

Worthy commands honest and fast

Piotr Mochol
2 years ago

A company that is full of professionalism, both in telephone and telephone contacts. Deadline for payment of compensation from delayed flight-1 MONTH!!!

Anastasia Shigina
2 years ago

Very fast and efficient. I recommend cooperation!

Łukasz Stanclik
2 years ago

Let me tell you so briefly and nothing to say about the passenger’s right.

Zbyszek Adam
2 years ago

A very professional company, within 30 days, we have received compensation from the aviation company in case of any problems related to airlines I highly recommend contacting this company.

Arkadiusz Chmielak
2 years ago

Without undue delay, a 9-hour delay to the firm. After 4 months, I was in charge.
Recommend

Rafał J. Rek
2 years ago

I’m happy to cooperate. The company works smoothly and fairly. It shall keep up-to-date on the conciliation procedure. Thanks to the actions of the company, “passenger rights” managed to recover money for a delayed flight. I recommend 100 %!!!

Piotr Załęczny
2 years ago

At 100 % we can recommend service law service, managed to get compensation for cancelled flight.

Grażyna Łukasiewicz
2 years ago

Super company, professional and kpnkretnie do the case, keep telling about the next stages, very friendly in contacts. I am fully satisfied and recommend company

Masha Marija
2 years ago

I recommend cooperation. Dot. Compensation wasn’t that simple. But it worked 🙂

Marcin Kolarzyk
2 years ago

We managed to get the money back for a delayed flight. The carrier refused to pay me back twice. After these refusals, the case was given to the company “passenger rights”. it took a while to recover the money, but this was due to the free handling of the case by I was informed every step of the procedure. I can recommend this company with all my heart.

Henryk Kwiatkowski
2 years ago

Fast and efficient. I recommend it.

Wiesław Jaskulski
2 years ago

Thank you for efficient and effective action culminated success

Stefan Andrzej Kasiński
2 years ago

I’m very pleased. The compensation has been done quickly and efficiently.
I recommend company

Anett Pazur
2 years ago

Thank you for recovering compensation for delayed flight with lanzaroty, which I could not recover the traditional way 🙂

Karolina Wawrzyniak
2 years ago

I’m very pleased. We’ve managed to get compensation, contact with the company goes smoothly, quickly, efficiently, specifically. I highly recommend it.

Agata Yajima
2 years ago

Very efficient service, regular e-mail.

Monika Kołacz
2 years ago

I recommend, professional service successful. Working with such a firm is a pleasure. Compensation in a short time is in the passenger’s account. Once again, I highly recommend it.

Elżbieta Bielowska
2 years ago

I recommend it all went b. Professionally.
Office worthy

Sabina Skoczylas
2 years ago

I’m very pleased. They act quickly, efficiently and reliably. Regular E-mail. I was kept informed about the case. Recommend

Marta Haliniak
2 years ago

I don’t recommend this company at all. They don’t listen and don’t listen to the news. I’ve been told that I don’t deserve compensation, and my sister, who was flying with me, says they’re taking it to court. No professionalism.
I don’t recommend it!

Magda Madejska
2 years ago

Effective Firm. I recommend it!

Pas Anka
2 years ago

Reliable company, quick settlement of damages. I recommend it.

Bartosz Kowalski
2 years ago

Super contact, all taken care of without leaving the house, compensation for delayed flight finalised within six months, and the commission seems to be lowest on the market. I can honestly recommend this company

Anita Kanabus
2 years ago

Professional, effective and expert service, recommend

Grażyna Swedura
2 years ago

Fast, efficient and above all effective service.

Tatiana Chorowska
3 years ago

I recommend the company as a professional partner in legal services. Thanks to the passenger’s right, we’ve managed to get compensation for a-hour Good and reliable contact. I recommend!!

Aleksandra Wywiał
3 years ago

I am very pleased with services and sincerely recommend!

Artur Serkowski
3 years ago

Thanks to prawopasażera, I was able to obtain compensation for a delayed flight (and for my two co-Travelers). The airline slowly up to the case but finally ended up paying compensation, so polceam!

Katarzyna Gudel
3 years ago

I sincerely recommend this company. They’re thorough and scrupulous about the damages. I’m very pleased with their work.