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Flycancel.com is the airline passenger claim company catering to assist in air travel delay compensation, support related to cancellations and overbooking. The service enables passengers to obtain improved air travel claims, preventing any delay in compensation. Founded in 2015, this company is relatively new, but has already established itself as one of the best flight claim companies in Denmark. Unfortunately, there is no accurate information about the number of staff in this organization. Flycancel is not a scam, it is legit company operating under EU Regulation 261/2004. There is displayed more information in further review below.
Flight disruption compensation claim users are usually responded back within 24 hours, unfortunately, personalized customer support is not provided in Flycancel.com. There is also a FAQ tab on the company’s website as well as a possibility to contact by email and phone, sadly, Facebook chat and live chat on the website are missing. The reliable service assists customers in five languages – English, Danish, Russian,Turkish, Azerbaijani.
Flycancel.com website isn’t very comfortable to use. Sadly, there is no automated user friendly form and no additional tools for customers, but website is mobile adapted. The amount of claim is not provided by Flycancel.com in their website. Unfortunately, users are not provided with facility so see claim status. Furthermore, first time airline compensation claim users might find some difficulties at the beginning.
Airline claim company Flycancel.com seeks transparency – many details of its activity except team members are provided to public. In fact, they have a high rating of 9.1 on 10 feedback on TrustPilot as one of the best flight delay compensation company. Their Facebook feedback has a whopping score of 4.8 out of 5 from satisfied users. They neither comply with the cookie nor meet GDPR policy. Flycancel.com is also very active in all major social media channels: Facebook, Twitter, Instagram and LinkedIn.