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Since it started operating in 2017, the Latvian airlines claim compensation company Euflightcompensation.eu embarked on a mission to ensure that passengers who has unfortunately experienced aviation service disruptions such as flight delays, overbooking, or cancellations can seek compensation from the relevant airline company. Unfortunately, there is no accurate information about the number of staff in the company. Furthermore, EU Flight Compensation has a very low credibility and quite suspicious customer reviews blaming company for being a scam. EU Flight Compensation is operating under EU Regulation 261/2004. In addition, this company is not a scam, it is legit company and in the review below you may find more information about it.
Customers can easily reach out to the team at Euflightcompensation.eu through email, phone and the LiveChat at the website, unfortunately, Facebook chat isn’t provided. Also, users can look up FAQ section on the company’s website to answer queries related to eu passenger rights. Although, they have a feature-rich website and a great customer support in place, communication can be delayed at times – it might take 72 hours to receive response. Their support comes in one language – English. Sadly, user support at flight claim company Euflightcompensation.eu isn’t personalized, which can be a bit complicated.
Although, this airline passenger claim company’s Euflightcompensation.eu website is convenient to use, neither automated claiming form nor other additional tools for customers are provided. This website is adapted for mobile devices. Unfortunately, the information about the exact possible complaint amount is missing and customers don’t have access to see claim status.
Customers who claim flight compensation have the possibility to provide feedback on Facebook, where this airline claim company is low rated – only 3,4 out of 5. Sadly, Euflightcompensation.eu doesn’t have TrustPilot account. Customer data is encrypted to maintain data confidentiality. Their data protective measures comply with pro-customer cookie and GDPR policy. Despite the fact Euflightcompensation.eu has a social presence on the web, they are not much active with its tweets and posts. To sum up, this airline claim compensation company looks quite shady as they don’t provide any information about the organization and its team members.