Customer support

Customers can easily reach out to the team at Euflightcompensation.eu through email, phone and the LiveChat at the website, unfortunately, Facebook chat isn’t provided. Also, users can look up FAQ section on the company’s website to answer queries related to eu passenger rights. Although, they have a feature-rich website and a great customer support in place, communication can be delayed at times – it might take 72 hours to receive response. Their support comes in one language – English. Sadly, user support at flight claim company Euflightcompensation.eu isn’t personalized, which can be a bit complicated.

Usability

Although, this airline passenger claim company’s Euflightcompensation.eu website is convenient to use, neither automated claiming form nor other additional tools for customers are provided. This website is adapted for mobile devices. Unfortunately, the information about the exact possible complaint amount is missing and customers don’t have access to see claim status.

Credibility

Customers who claim flight compensation have the possibility to provide feedback on Facebook, where this airline claim company is low rated – only 3,4 out of 5. Sadly, Euflightcompensation.eu doesn’t have TrustPilot account. Customer data is encrypted to maintain data confidentiality. Their data protective measures comply with pro-customer cookie and GDPR policy. Despite the fact Euflightcompensation.eu has a social presence on the web, they are not much active with its tweets and posts. To sum up, this airline claim compensation company looks quite shady as they don’t provide any information about the organization and its team members.

Customer reviews (3) Rate company