Calculate if you are entitled to get up to €600 compensation from this company
Ucustazminatim.com investigates flight cancellations and delay related issue for deprived passengers. Since its advent in 2016, the Turkey based company has been enabling travelers with a user-friendly claiming form to initiate compensational claims. In fact, the organization is the only claim company for airline passengers in Turkey. They deal with travel grievances that has been experienced with flights. The team follows the entire process right from the start until claiming is successful. There are no prior charges or commission fees that users need to seek support from Ucustazminatim. Furthermore, the basic check isn’t chargeable, but for more advance insights users can avail their plans as well. Ucustazminatim is not a scam, it is legit company, which operates under EU Regulation 261/2004. You will find more information in review below.
The client-centric website of Ucustazminatim.com responds to clients almost instantly through their active live chat option, email, and phone. There is no messaging available through Facebook. As a result, the customer support is personalized. The FAQ available supports a wide variety of questions. The team supports clients in three languages – English, Turkish, and German. The airline company ensures flight cancellations or delay related operational discrepancies of passengers are handled at the earliest.
The two-three-minute form requires just few inputs. Post submission the team works on the data provided. The form uses details of the application reason, flight code, departure date, contact, and invoice attachment. Altogether this combines the most applicable details required in this case. The interface is simple with not too many buttons to navigate to reach the relevant form. The home page does not contain much to confuse users, apart from the user-friendly claiming form and no additional tools. The user area is missing, thus barring customers from looking into their claim status. It is not possible to know about the probable compensation amount, but users have found the team to be very responsive with status updates.
The Turkish website allows users to score on Facebook with a 4.5 rating. There is an active Trust Pilot but has no feedbacks. The company neither complies with the cookie or the GDPR policy. The company provides all details; however, the information regarding team members is missing. Finally, the leading company is available across all social channels such that more users can reach out through these platforms easily.