Calculate if you are entitled to get up to €600 compensation from this company
FlightRight.com is one of the oldest German flight compensation company – it has been operating since 2010. Unfortunately, there is no accurate information about the size of the company, but it turns out that Flightright is the biggest European company, ranked in TOP5 claim companies in Europe. Flightright is not a scam, it is legit company, which operates under EU Regulation 261/2004. You will find more information in review below.
Flight compensation company Flightright customer support service seems to have more disadvantages than advantages. A good thing is that the response to support requests takes less than 24 hours and is delivered in 7 languages: English, Italian, Swedish, Austrian, French, Spanish, German. Although, customers may contact the support service by email, phone or find a wide variety of answers using FAQ tab in Flightright.com website, live communication like Live chat on website or Facebook chat is not provided. After that, the customer support is not personalized.
Conserning flight compensation claims, the company provides many features for their customers such as automated user friendly claiming form and possibility to login using Google, however, Facebook login is not provided. Furthermore, customers have access to the user area where they can check their flight claim status anytime. Sadly, the information about exact possible claim amount is missing. After all, the first try using Flightright.com website went quite smoothly.
Flightright.com enables customers to leave feedback on Trust Pilot and Facebook, where the rating stands at 7,1 out of 10 and 4,7 out of 5 accordingly. Another important fact in favor of this company is that it encrypts all the customer data and complies with the cookie and GDPR policy. The photos of the team members are shown in the Flightright.com website. Unfortunatelly, it seems that the company does not find the importance to invest time for news and blog writing.