English
Customer
support
Ease to
use
Credibility
Customer
reviews
Start Claim Now
Customer support 2.8 / 5.0
Ease to use 3.0 / 5.0
Credibility 4.1 / 5.0
Customer reviews 4.4 / 5.0
3.6 out of 5
#11 of 36 companies
Claim Now
Spain Spain
Established: 2012
Employees: 107
Average time to compensation: 12-16 weeks
Supporting languages: es
Customer support
Usability
Credibility
Customer reviews

Company charges a 20% success fee including taxes

Calculate if you are entitled to get up to €600 compensation from this company

or instantly Start Claiming

More similar companies

1
flight claim Airhelp
United States
2
flight claim Skycop
Lithuania
3
ClaimCompass
United States
4
Poland
5
flight claim Ifdelayed
Sweden
6
Claimair
Czech Republic
7
Flight-Delayed
Netherlands
8
Euclaim
United Kingdom
9
ClaimFlights
Germany
10
Flightright
Germany
11
Reclamador
Spain
12
Air-indemnite
France
13
Claimit
Belgium
14
flight claim Bottonline
United Kingdom
15
FlightDelayPay
United Kingdom
16
flight claim Compensair
Russian Federation
17
flight claim FairPlane
Austria
18
Bulgaria
19
flight claim Zwrotair
Poland
20
Claim 4 Flights
United Kingdom
21
FlightClaim
Canada
22
FlightClaimEU
Netherlands
23
flight claim RefundMe
Germany
24
flight claim Ucustazminatim
Turkey
25
Flight Claims Hotline
United Kingdom
26
flight claim Refundmyticket
United Kingdom
27
claim FlyCancel
Denmark
28
FlightDelayReclaims
United Kingdom
29
flight claim HappyDelay
Netherlands
30
flight claim Zwrotzalot
Poland
31
flight claim OroSkundas
Lithuania
32
flight claim PrawoPasazera
Poland
33
flight claim AireClaim
Portugal
34
Claimdon
Croatia
35
flight claim Flagito
Estonia
36
Claim EuFlightCompensation
Latvia

Reclamador.es review & rating

Reclamador.es is the airline passenger claim company from Spain catering to assist in air travel delay compensation, support related to cancellations and overbookings, luggage loss and deterioration. With the assistance of a trained team of 107 employees experienced in the airlines business, passengers are not just able to know their flight rights, but can effectively claim compensation in one of the easiest and the fastest way possible. In fact, this spanish company, established in 2012, specializes not only in airlines claims, but also in other types of claims. Reclamador is not a scam, it is legit company, which operates under EU Regulation 261/2004. You will find more information in review below.

Customer support

Flight compensation company Reclamador.es usually responds to customer requests instantly, though their website supports only one language – Spanish. The live chat help is missing, and the only effective means of communication is through email and telephone. Reclamador.es also does not have a Facebook chat, which can be a negative side. Sadly, there is no FAQ section in the website. However, there is plenty of necessary information about flight disruptions given.

Usability

Reclamador.es website is applicable for mobile devices. The automated user-friendly claiming form allows passengers to submit their claim information. Furthermore, claimers can see exact amount of possible flight claim compensation. Unfortunately, flight compensation process is focused only on claiming and no additional tools for customers applying for air passenger rights are enabled. However, customers can login to their profile using their Facebook credentials. Users cannot log in to their customer profile through Google.

Credibility

Flight claim company Reclamador.es seeks transparency – many details of its activity and team members are provided to public. Customers who claim flight compensation have the possibility to provide feedback on TrustPilot (rated 8.5). Sadly, the company does not allow users to provide feedback on Facebook. They ensure that client details are safeguarded with their advanced cookie policy in place. However, they do not comply with GDPR policy. Airline claim company Reclamador.es is quite active in all major social media channels: Facebook, Twitter, Instagram, LinkedIn and Youtube. They also have their own blog in the website. However, their provided news and information does not confine with airline claims as they specialize also in other forms of claims.

Customer reviews (9) Rate company

Gantluga
6 years ago

Satisfied with the service. Thank you.

Tanase
6 years ago

True professional!

Cathy Dawson
6 years ago

I am concerned that they ask for your bank details for when the payment comes through (you have to put these in a “private” part on their website). This does not seem safe nor secure. Have the others had this experience?

Sarah
6 years ago

Very easy-to-use system and very well worth the effort, would not have made a claim without the help of reclamador.es and received a payout for the delay with my flight. Great service!

Andy
6 years ago

The compensation took a very long time to come through (over 1 year).

Both my partner and I were on the same flight but she got 15 euros more than I did.

can you explain please?

Ramon
7 years ago

Son eficaces y fiables.

Samuel
7 years ago

Very professional and away working for the best interests of their clients.

Yeray
7 years ago

Resolutivos

Emmanuel
7 years ago

Very professionnal. Reclamador succeeded in reimbursing a part of my ticket from US to Spain for a flight 10 hours late. I would probably have nothing reimbursed otherwise …
Wel done !