Calculate if you are entitled to get up to €600 compensation from this company
Flight-Delayed.co.uk was founded in 2010 in the Netherlands and has been steadily growing ever since. Currently, this company has 110+ employees. Flight-Delayed.co.uk is one of the best claims management companies in the Netherlands. This company has rebranded itself several times but has been providing its clients with the most convenient way to claim compensation from an airline for a delayed or cancelled flight since the beginning. It has in-depth knowledge of EU air passenger rights and understands the issues related to claiming compensation from an airline in the event of a disrupted flight. Flight-Delayed.co.uk wins 98% of all court cases against airlines when they refuse to pay their passengers. Flight-Delayed.co.uk is a legitimate company that operates within the legal framework of Regulation (EC) No 261/2004. Please continue reading the review to find out more about it. You can also opt for an alternative to Flight-Delayed.co.uk such as AirHelp, Skycop, Claimcompass or Ifdelayed.
Flight-Delayed.co.uk has an active customer support team that responds to inquiries within 48 hours. The customer support team can consult their clients in English, Spanish, French, Italian, Danish, Polish, Dutch, and German. They offer support by email only, however, as they don’t have live chat support. Nevertheless, you can get answers to common questions by visiting their extensive FAQ page. Furthermore, users can check the status of their claim by creating an account on their website, but the website doesn’t support social logins so users can’t save time by logging in using Google or Facebook.
Submitting flight details and other relevant information to its compensation eligibility checker is intuitive and easy. The first step is the eligibility checker followed by filling out personal details and then uploading the necessary documents. Their international team consisting of claim managers, marketing specialists and legal experts help people whose flights got disrupted get compensation from an airline hassle-free. They even go out of their way to find passengers whose flights got cancelled or delayed and help them get compensated. Their claim form takes only 3 minutes to fill out. However, the claim form does not say how much in compensation a passenger might get. Nevertheless, Their website has a user area where people can check the status of their claims. Filing a claim with Flight-Delayed.co.uk can either be a smooth or frustrating experience as some users reported that this company can respond to inquiries after several months.
Trusting a company is much easier when you see the people behind it. Flight-Delayed.co.uk features the names and short descriptions of its CEO, CFO, and CTO. This company doesn’t encourage their clients to leave positive feedback, but they have a TrustScore of 4.5/5 on TrustPilot and a 4/5 on Facebook. So while this company doesn’t have the best reviews, it still does a good job of getting its customers the compensation they are entitled to. Furthermore, they go out of their way to protect user data by encrypting it, but their website doesn’t comply with GDPR.