Ease to
Start to claim now
Customer support2.2 / 5.0
Ease to use1.2 / 5.0
Credibility 2.5 / 5.0
Customer reviews5 / 5.0
2.7 out of 5
United Kingdom United Kingdom
Established: 2016
Employees: -
Average time to compensation: 12-16 weeks
Comply with GDPR
Supporting languages: en
Customer support
Ease to use
Customer reviews

Get compensation up to €600. After submition company always answers within 2 business hours

Start to claim now Review & Rating

Founded in 2016, is relatively young but has already established itself as one of the best flight compensation company in UK. Unfortunately, there is no accurate information about the the number of staff. Currently Flight Delay Reclaims takes care of air passenger rights and specializes in delayed or cancelled flight compensation. Flight Delay Reclaims is operating under EU Regulation 261/2004. In addition, this company is not a scam, it is legit company and in the review below you may find more information about it.

Customer support

Flight claim compensation company provides a wide variety of answers of FAQ regarding air passenger rights in their website. Sadly customer support isn’t personalized and responds to inquiries quite slowly – it takes 72 hours to receive the answer. Furthermore, their website supports only one language – English. In an event of delayed or canceled flight, passengers can readily reach out to them for supports through phone and email, unfortunately, live help chat and Facebook messenger are not provided.

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Ease to use

The mobile friendly website has more disadvantages than advantages. Unfortunately, claiming form isn’t automated and no additional tools are provided for customers. Users are not able to see claim status in the website. Sadly, possible claim amount isn’t provided by flight claim company. In fact, first time airline compensation claim users might find some difficulties at the beginning.

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Customers who claim flight compensation have the possibility to provide feedback on Facebook (rated 5 out of 5). Sadly, despite the fact company has TrustPilot account, there is no feedback left. Flight claim company seeks transparency – many details of its activity and team members are provided to public. They ensure that client details are safeguarded with their advanced cookie policy in place. They also comply with GDPR policy. After all, is not very active on social media channels.

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Customer reviews (1) Rate company

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Sonia Landa
7 months ago

Totally fair,should be entitled to some compensation for thet length of delay.!!!