Customer support

Flight claim compensation company Flightdelayreclaims.co.uk provides a wide variety of answers of FAQ regarding air passenger rights in their website. Sadly customer support isn’t personalized and responds to inquiries quite slowly – it takes 72 hours to receive the answer. Furthermore, their website supports only one language – English. In an event of delayed or canceled flight, passengers can readily reach out to them for supports through phone and email, unfortunately, live help chat and Facebook messenger are not provided.

Usability

The mobile friendly Flightdelayreclaims.co.uk website has more disadvantages than advantages. Unfortunately, claiming form isn’t automated and no additional tools are provided for customers. Users are not able to see claim status in the website. Sadly, possible claim amount isn’t provided by flight claim company. In fact, first time airline compensation claim users might find some difficulties at the beginning.

Credibility

Customers who claim flight compensation have the possibility to provide feedback on Facebook (rated 5 out of 5). Sadly, despite the fact company has TrustPilot account, there is no feedback left. Flight claim company Flightdelayreclaims.co.uk seeks transparency – many details of its activity and team members are provided to public. They ensure that client details are safeguarded with their advanced cookie policy in place. They also comply with GDPR policy. After all, Flightdelayreclaims.co.uk is not very active on social media channels.

Customer reviews (1) Rate company