Calculate if you are entitled to get up to €600 compensation from this company
Founded in 2016, AeroIsk is relatively young but has already established itself as the best flight compensation company in Bulgaria. Unfortunately, there is no accurate information about the number of staff. Since it started operating, this airline claim compensation company began a mission to ensure that every passenger who has experienced aviation service disorders such as flight delays, missed connections, or cancellations can seek compensation from the relevant airline company. AeroIsk is not a scam, it is legit company operating under EU Regulation 261/2004. There is displayed more information in further review below.
Flight compensation company AeroIsk usually responds to customer requests instantly, though their website supports only three languages – Russian, English and Bulgarian. There are multiple ways of communication offered by the service such as through email, phone, Facebook chat and live chat on their website, thus making user-experience better. Unfortunately, customer support is not personalized and AeroIsk does not find the importance to invest time for blog writing or providing news about the changes in eu flight compensation.
Concerning flight compensation submitting, Aeroisk.ru provides some features for their customers such as automated user friendly claiming form and mobile friendly website. Unfortunately, the information about the exact possible complaint amount is missing. The airline claim company provides access for users to see their flight claim compensation status. The registration process in the website is not facilitated as login through Google and Facebook is not granted. Sadly, flight compensation process is focused only on claiming and no additional tools for customers applying for air passenger rights are enabled. After all, the first try using Aeroisk.ru website went quite smoothly.
Flight claim company AeroIsk seeks transparency – many details of its activity and team members are provided to public.Their Facebook feedback has an incredible score of 5 out of 5 from satisfied users, unfortunately, there is no possibility to check the reality of customer satisfaction as TrustPilot account is not registered. Another important fact in favor of AeroIsk is that it encrypts all the customers data and complies with the cookie, whereas it doesn’t meet GDPR policy. Still, this airline claim compensation market player is not very active on social media channels.