Totally a waste of time! I used Claimair to file a claim vs. Alitalia. After 6 months from sending all required paperwork, Claim Air sent me a message saying that the airline was unresponsive and that the next step will be a court proceeding vs. Alitalia, but Claim Air does not have the Team capable of assisting with that. Not sure why this was not disclosed in advance as airlines are most of the time unresponsive and filing the initial claim is something I could have done my myself using the form in the website. I suggest to use Airhelp as they have a better organized legal Team.

I signed up to ClaimAir to chase a delayed flight in October 2017. They did no work on this claim for months and I therefore took matters into my own hands. I had to call the airline for hours on end to get my claim. In the end I did get my money for the claim but a year later ClaimAir came knocking wanting 25% for the ‘work’ they did. When asked to see evidence of the work they completed, they said that it is in their terms and conditions that they don’t have to show any evidence (which it is not). Best of all – they have no contact number and only deal over email. They are attempting to claim 25% of my claim even when they claimed incorrectly and only got 600 euros for myself. Their communication and demands have been completely unsettling. I would highly recommend that you avoid dealing with this company even if they offer a quick simple solution because it still wasn’t.

When my flight was cancelled I was devastated .. I was thinking how can they do this? However I realized that yes the airlines can and thanks to the great people at ClaimAir I learned that I can get compensated for it! For this reason I now file for compensation every there is foul play in airline side. I’ve received great compensation and so should everyone! Like

there are better services offers by other companies

My son and I were stranded in Istanbul for 24 hours as our connecting flight left without us. I had no idea about our compensation entitlement. I applied through ClaimAir and within 4 months, we received €800 in compensation with minimal effort. Thank you Dita!

I am very happy to share my story with Claim air , my transiet flight delayed so that i missed the final flight so they just gave me a ticket on british airway but my baggage would be delayed . Although i received my baggage next day but i did not like this delay for more than 24 hours . It was my first time to check if there is any way for compensation on google . I found Claim air and read the stories . I said why not to try . I just was playing but it turned to be serious . I uploded photos and make an online signature . Dita accepted my compliant and she was following it and updating me till she makes sure that i have my refunds . Thank you Dita , THank you claim air

Claim denied even when the Montreal agreement allows for compensation (receipts etc provided). Not sure if a scam to get details and keep anything they get off the airline but in the event it is I will pursue this myself and the power of attorney is rescinded. If you want something done, do it yourself �

After a year of waiting I still have had nothing and after them saying they take a 25% rate has now gone up to half and now half with VAT, terrible service, not very responsive and time wasting!

Thank you, ClaimAir, for winning our case! Our dream vacation was cut short by a 24-hour flight delay, and our own efforts to obtain the full compensation were repeatedly denied by the airline. They only offered us money for meals. We chose you to help us because your website specifically mentioned the laws the airline was using as excuses not to pay us. You challenged them on our behalf, and your efforts resulted in us receiving nearly 15 times what the airline initially tried to offer us. We hope other passengers will benefit from the amazing service you provide.

€600 from Lufthansa in just around a month and without any effort? Yes, it’s possible with ClaimAir… highly recommended!

After 6 months my case was closed, because of no legal partners in Bulgaria….. Very unprofessional!

They claim to have gotten money from the airline on my behalf but haven’t sent it to me and aren’t responding to my emails. This is a scam.

It is all about patience! you need to be patient and giving a time to the process.. It worked for us!.. after one year of chasing Alitalia they finally compensated us for losing our luggages and a missed flight. Without ClaimAir we should have forgot it or just letting it go. Great service!

If you have a long delay or the airline loses your luggage, they will assure you that you’ll be compensated. The reality, however is a bureaucratic and time consuming process where most airlines will fight you tooth & nail along the way. Claimair know how to get the job done, to get the airlines to pay the compensation they are legally obliged to pay. They manage the entire process for you, they’re excellent and communicative and make it so easy. I’d recommend them to anyone who experiences a long delay, lost bags or another incident that is the fault of the airline. Great job Claimair!! 😀

Just awesome!

Awesome service! I had a really great experience with ClaimAir regarding a flight cancelation with Lufthansa last year. Not only it was extremely useful at the cancelation time, informing me about my rights, but afterwards by keeping me updated about the compensation process.

Very good app, useful informations, thank you ClaimAir for saving our money

Great app!!!

Fabulous service, patiently chasing the reluctant airline for making them pay the rightful compensation!

Great service!