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Flagito.eu is a flight claims management company from Estonia. It was founded in 2017 and is a rather small player in the industry. Flagito focuses primarily on dealing with clients that experience flight delays, cancellations and those that were denied boarding their flight, so they don’t take on with cases that involve baggage. Flagito.eu is a legitimate company that operates within the legal framework of Regulation (EC) No 261/2004. Please continue reading the review to find out more about it.
Flagito provides its services in English, Estonian, Russian, and Finnish. When using this company’s service, users get personalized assistance as there are not automated emails. The clients receive status updates and answers directly from the claim managers. Flagito.eu lacks online chat support, so all communication between the clients and the company is done via email, Facebook Messanger, and phone.
This company’s bare-bones website features a simple flight compensation form. First, the user has to select the disruption type and then fill out the remaining information, necessary to file a claim. The website is smartphone-friendly as it works smoothly and is easy to navigate. However, unlike many of its competitors, Flagito.eu doesn’t have a compensation calculator so its clients don’t know how much they can expect to get. Furthermore, users can’t create an account on this company’s website. So there is no user area where they could check the status of their claim. Flagito.eu is focused on claim filing and doesn’t feature any useful information on air passenger right or Regulation (EC) No 261/2004 and also lacks an FAQ. While Flagito lacks some additional features, it has all the essentials for its clients to file claims and get compensation from an airline.