Calculate if you are entitled to get up to €600 compensation from this company
Bottonline.co.uk is quite experienced flight compensation company in UK – it has been operating since 2003. Sadly, there is no accurate information about the number of staff. Currently Bott and Co takes care of air passenger rights and specializes in delayed, cancelled or overbooked flight compensation, however, it is not a 100% flight claim company, they also work with injury claims. Bott and Co is operating under EU Regulation 261/2004. In addition, this company is not a scam, it is legit company and in the review below you may find more information about it.
Flight compensation company Bottonline.co.uk usually responds to customer requests instantly. Their website supports only one language – English. Unfortunately, customer support is not personalized and Bottonline.co.uk does not find the importance to invest time for blog writing or providing news about the changes in eu flight compensation.There is a choice to contact airline claim company support by email, phone, or Facebook chat, sadly, live chat on the website is not provided.
When it comes to flight compensation claims, the company offers a number of useful features, such as a very user friendly and automated online claim form, also, Bottonline.co.uk website is mobile friendly. Unfortunately, the information about the exact possible complaint amount is not provided, the customers do not have access to see claim status, flight compensation process is focused only on claiming and no additional tools for customers applying for air passenger rights are enabled. In short, this airline compensation company website is easy to use.
Flight claim company Bottonline.co.uk is transparent – it provides many details of its activity except team members to public. Customers who claim flight compensation have the possibility to provide feedback on Facebook (rated 4,6 out of 5). Sadly, they are rated 5,4 in Trust Pilot account – it is quite average rate comparing to other companies. Another important fact in favor of Bottonline.co.uk is that it does not comply with the cookie, also, it doesn’t meet GDPR policy. After all, this airline claim company is not very active on social media channels, it posts 1-2 posts on Facebook and has some Tweets on Twitter.