AirHelp won court against Ryanair

Last updated on June 26, 2019

The decision of the court: Ryanair has to pay compensations to passengers for flights cancelled in Belgium in 2017. The business court in Belgium sentenced Ryanair to compensate AirHelp, flight claim company representing many passengers, in cases of flights cancelled in autumn 2017. 

A huge amount of claims have to be examined by the court, some of them have recently been added and these passengers will have to wait for court decision until September. The first judgement concerning some of the files was made recently after several months of legal proceedings.

Ryanair tried to avoid paying compensation in all the possible ways. The lawyer of AirHelp flight claim company complained that Ryanair used every ploy to delay the court’s judgement. 

Ryanair had to cope with staff shortages due to wage problems since autumn 2017, but they did not manage and up to 50 flights were cancelled per day until March 2018. The same as in the summer of 2018, Ryanair claimed their passengers that they are not entitled to compensation for their cancelled flights in autumn 2017. The Irish low-cost company waived its obligations through various channels by explaining that flight cancellations were due to extraordinary circumstances.

Fortunately, air passengers did not give up and decided to use the flight compensation company AirHelp service. Based on the conviction that these victims were entitled to cancelled flight compensation under the European Regulation EC261, AirHelp sued Ryanair.

The main reason for the court decision delay was the discussion about the article 2.4 from the Ryanair terms and conditions. With this clause, Ryanair obliges its travellers to bring any dispute before the Irish courts. However, after months of proceedings, some of the air passengers received the redeeming verdict that Ryanair has to pay their flight cancellation compensation.

In conclusion, this case shows that it happens when airlines avoid paying compensation even if they should pay it under EU261 law. If you experienced a delayed, cancelled or overbooked flight the fastest way to claim is to use claim company service, you will find the list of Best Flight Compensation Companies on our website with their reviews and ratings.

Read: AirHelp reviews on our website.

Check: your flight delay or cancellation compensation with our Flight Delay Compensation Calculator online.

CompanyRating Success fee Time Avg. compensation
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United States
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4.4 out of 5
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3.9 out of 5
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3.8 out of 5
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Netherlands
3.8 out of 5
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Germany
3.7 out of 5
22%12-16 weeks€312 Claim Now Read review and see ratings
Germany
3.7 out of 5
25%12-16 weeks€300 Claim Now Read review and see ratings