Customer
support
Ease to
use
Wiarygodność
Customer
reviews
Zgłoś roszczenie już teraz
Obsługa klienta3.4 / 5.0
Ease to use1.3 / 5.0
Wiarygodność 2.8 / 5.0
Customer reviews5 / 5.0
3.1 z 5
Poland Poland
Powstała: 2017
Pracowników: -
Średni czas oczekiwania: 4-8 tygodni
Języki: pl
Obsługa klienta
Łatwość użytkowania
Wiarygodność
Opinie klientów

Firma pobiera 22% prowizji od wygranej

Oblicz, czy jesteś uprawniony do otrzymania odszkodowania w wysokości do 600 euro od tej firmy

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Zwrotair.pl Ocena i opinie


The flight compensation service provider, Zwrotair is one of the acclaimed Polish companies. It is a relatively new organization, established in 2017. There are various situations for which the premier company supports passengers with a compensation of 250 to 600 Euros per person. They urge travelers not to wait for their case to expire. The earlier the report is made, quicker is the amount compensated. There are few simple steps that they incorporate to automate the process such that action is taken at the earliest. Zwrotair is operating under EU Regulation 261/2004. In addition, this company is not a scam, it is legit company and in the review below you may find more information about it.

Obsługa klienta

The client assistance team at the back-end usually responds very quickly with an active Facebook. In fact, user posts can be found at their website. There is a FAQ where users can get answers to all their queries. It provides multiple ways of communication such as through email, Facebook, and live chat. Hence, clients can reach out to them at the earliest with faster response rates. The company helps through Polish only, but support isn’t personalized either. The missing user area means customers must contact the team via phone, email, or chat.

Łatwość użytkowania

The submission form is easy to fill-up with a step-by-step compensation guide. The four simple steps include attaching the relevant travel document for specialists to analyze the case. Once the investigation is complete, a specialist contacts the client to explain about the proceedings further. Compensation is availed to the client’s satisfaction. The team at Zwrotair.pl realizes that flight cancellations and refunds are a hassle. Not everyone has the right insight into how to recover the amount. Zwrotair.pl makes the process a little simpler as they have years of experience and an efficient team working behind it to prevent unexpected situations to curb passenger’s travel plans.

Neither should a denied boarding or delay impact a holiday trip. The company helps passengers retrieve compensation claims from airlines that is obliged to take adequate care of their guest. In several cases, the company has been able to recover a compensation of 250 to 600 Euros per passenger. The team does not offer an update about the exact amount that can be claimed, but users have found their website interface quite simple and effective. Moreover, it is mobile-friendly which enables users to track their service request on the go.

Wiarygodność

They are also rated a good 7.7 on Trust Pilot and a splendid 5 on Facebook! The company is quite active on most social channels. It complies with cookies but lacks adherence to GDPR. Zwrotair.pl is quite transparent providing all company details except from the team member list on their website.

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