Customer
support
Ease to
use
Credibility
Customer
reviews
Start to claim now
Customer support 2.2 / 5.0
Ease to use 3.1 / 5.0
Credibility 3.7 / 5.0
Customer reviews 2.7 / 5.0
2.9 von 5
Germany Germany
Established: 2012
Employees: -
Average time to compensation: 12-16 Wochen
Supporting languages: esende
Customer support
Ease to use
Credibility
Customer reviews

Company charges 25% success fee & taxes

Calculate if you are entitled to get up to €600 compensation from this company

or instantly Start Claiming

More similar companies


1
flight claim Airhelp
United States
2
ClaimFlights
Germany
3
flight claim flightright
Germany
4
flight claim refund.me
Germany

Refund.me Review & Rating


Ever experienced a flight delay, overbooking, or cancellation? Refund.me claims flight compensations faster in a hassle-free way with no risk-no win benefits. The leading claim company that was formed in 2012, records a 98 percent success rate in court1! They provide compensation according to the European regulations and make sure that clients obtain the necessary compensation. These are few of the reasons why the company is considered as one of the most credible claim services in the region. They claim to deliver compensation related updates in an easy and hassle-free way. The team advocates on the behalf of its users with presence in about 150+ countries and refunds initiated from over 350 airlines.

Customer support

The good news is that Refund.me turns flight delays into cash! There is a simple form that enables the team to find out whether the client meets compensation eligibility requirements and to what extend refund can be allotted. Their customer care remains dedicated to progress claim settlements by using a ticketing system, email, or phone in four languages – English, Spanish, French, and German. Live chat is not available for instant help. The website features a good list of FAQs, which ensures an even better way to personalize user experience. Clients can refer to this section to obtain suitable answers to their questions.

Ease to use

So, how much can passengers claim for a delayed or cancelled flight? There are several reasons why flight delays can occur. Refund.me guarantees as high as 600 euros compensation per passenger. But, not all airlines would be willing to pay such a hefty amount. That is where Refund.me assures clients that the best possible assistance would be given to prevent airlines from evading the pay stating causes like exceptional circumstances or even the stringent country conditions. There is a comprehensive claim form that lets users to enter their details and get started. The team answers all questions related to eligible flights, claim amount, and time to success. These are handled through separate forms, which caters to the specific need of the passenger. There is a benefit of creating a user profile on their site, but clients cannot log in using Facebook and Twitter. Passengers that tried to work their way through Refund.me to obtain compensation have found the process extremely simple and effective.

Credibility

The air claim support company is a leading service provider in the region and has featured in the Wall Street Journal, Frankfurter Allgemeine, FT Financial Times, BILD, Forbes, and Sunday People. It has received awards such as Sabre Red Appys, Appsters, Pioneers Challenge, and more. They have been rated 8.4 on Trust Pilot and 3.3 on Facebook. The company encrypts all customer data to safeguard client information and is compliant with cookie policies. However, it does not meet the GDPR policy. Their team is quite active on all social channels and has a great reach with their audience.

Customer reviews (0) Rate company