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Germany 
Calculate if you are entitled to get up to €600 compensation from this company
Claimflights is the airline passenger claim company catering to assist in air travel delay compensation and support related to cancellations. The service enables passengers to obtain improved air travel claims, preventing any delay in compensation. Founded in 2015, Claimflights is relatively young, but has already established itself as one of the best flight compensation company in Germany. Unfortunately, there is no accurate information about the size of the company.
In an event of delayed or canceled flight, passengers can readily reach out to company for supports through phone, email, Facebook and live help chat in the website. Unfortunately, user support at Claimflights.com isn’t personalized, which can be a bit of a hassle. Users can look up their FAQ section to answer queries related to eu passenger rights delay. Although, they have a feature-rich website and a great customer support in place, sadly, communication can be delayed at times due to the surge in client requests – they might respond in 72 hours. However, the reliable service assists customers in seven languages – English, Deutsch, French, Spanish, Polish, Russian, Slovene.
The automated user-friendly claiming form allows passengers to submit their claim information easily. Sadly, the information about the exact possible complaint amount is missing. The mobile friendly airline claim website works smoothly and ensures comfortable use on mobile devices. Unfortunately, there are no additional features on the website apart from the compensation tool, which at times limits the benefits that can be obtained from an airline claim company. Despite mentioned disadvantages, this airline passenger claim company’s website is convenient to use.
One of the leading claims company in Germany is known for their commitment to meet consumer rights and are supported positive feedbacks on TrustPilot. They score an excellent 9.4 rating on the platform. On Facebook, the passenger rights claim company is rated a high 4.7. Claimflights is known for its transparency when dealing with client claims, except team members are not provided to public. They ensure that client details are safeguarded with their advanced cookie and GDPR policy.
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